E-Learning account activation

Incident Report for SoSafe

Resolved

The incident has been resolved.

Posted Aug 26, 2025 - 13:40 CEST

A fix has been implemented and we are monitoring the results.

Posted Aug 26, 2025 - 11:29 CEST

We have identified the root cause and are working on a solution

Posted Aug 26, 2025 - 10:45 CEST

Some E-Learning users are facing issues with account activation via activation email

Posted Aug 26, 2025 - 10:44 CEST

This incident affected: SoSafe API.