We have successfully resolved an issue that affected the Sofie Bot service earlier today. Our engineering team identified the cause and implemented a fix to restore full functionality.
Customer Impact Between 1:04 PM UTC and 1:54 PM UTC, some users may have experienced difficulties accessing or interacting with the Sofie Bot. We understand how important this tool is for your daily workflows and sincerely apologize for any disruption this may have caused.
Current Status The service is now fully operational. All systems are performing as expected, and you should be able to use the Sofie Bot without further issues. We will continue to monitor our infrastructure closely to ensure continued stability.