Simulation Analytics:Degraded Performance for a Subset of Customers

Incident Report for SoSafe

Resolved

This incident has been resolved.

Posted Oct 04, 2024 - 21:30 CEST

Monitoring

Our analytics pipeline is still ongoing and will be completed shortly. Some of the metrics can already be seen as updated.

Posted Oct 04, 2024 - 18:10 CEST

Update

The fix is still in progress and will take some time to refresh all the metrics. We will update regularly about the progress.

Posted Oct 04, 2024 - 13:04 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 04, 2024 - 10:07 CEST

Investigating

We are currently investigating this issue.

Posted Oct 04, 2024 - 09:20 CEST

This incident affected: SoSafe Manager.