SoSafe Manager User analytics displayed incorrectly

Incident Report for SoSafe

Resolved

This incident has been resolved.
Posted Jul 25, 2024 - 15:55 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2024 - 13:53 CEST

Identified

We have identified an issue affecting a limited number of customers using the SoSafe Manager application, where user metrics are being displayed incorrectly. Our Engineering team is actively working on a fix.
Posted Jul 25, 2024 - 11:30 CEST
This incident affected: SoSafe Manager.