Resolved -
This incident has been resolved.
Oct 21, 15:42 CEST
Update -
The issues impacting the loading and performance of analytics in the Manager Dashboard have been resolved, and the system is now stable. Customers should now be able to view their analytics data as expected.
Our engineering team will continue to closely monitor the system over the next few hours to ensure performance remains optimal.
We sincerely apologize for the disruption and the impact this had on your data analysis and decision-making.
Oct 21, 15:14 CEST
Monitoring -
The issues impacting the loading and performance of analytics in the Manager Dashboard have been resolved, and the system is now stable. Customers should now be able to view their analytics data as expected.
Our engineering team will continue to closely monitor the system over the next few hours to ensure performance remains optimal.
We sincerely apologize for the disruption and the impact this had on your data analysis and decision-making.
Oct 21, 14:56 CEST
Update -
We are continuing to actively investigate the reports of issues impacting the loading and performance of analytics within the Manager Dashboard.
Current Impact: While our teams are working hard on a resolution, you may still be experiencing intermittent slowness or inability to fully load your analytics data. We know this prevents timely data analysis, and we sincerely apologize for the ongoing disruption.
Oct 21, 14:46 CEST
Investigating -
We are currently investigating reports that some users are experiencing issues with analytics data loading within the Manager Dashboard.
Our engineering team is actively investigating the cause and working to restore full functionality.
Oct 21, 14:00 CEST