SoSafe Status

All Systems Operational

SoSafe Manager Operational
90 days ago
100.0 % uptime
Today
SoSafe E-Learning Platform & SCORM Streaming Operational
90 days ago
100.0 % uptime
Today
SoSafe Learning & Landing Pages Operational
90 days ago
100.0 % uptime
Today
SoSafe Mail System Operational
90 days ago
99.66 % uptime
Today
SoSafe API Operational
90 days ago
100.0 % uptime
Today
SoSafe Phishing Report Button Operational
90 days ago
99.99 % uptime
Today
SoSafe Sofie Bot Operational
90 days ago
99.96 % uptime
Today
SoSafe Login & Identity Management Operational
90 days ago
100.0 % uptime
Today
SoSafe Partner Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Resolved - We have successfully resolved an issue that affected the Sofie Bot service earlier today. Our engineering team identified the cause and implemented a fix to restore full functionality.

Customer Impact
Between 1:04 PM UTC and 1:54 PM UTC, some users may have experienced difficulties accessing or interacting with the Sofie Bot. We understand how important this tool is for your daily workflows and sincerely apologize for any disruption this may have caused.

Current Status
The service is now fully operational. All systems are performing as expected, and you should be able to use the Sofie Bot without further issues. We will continue to monitor our infrastructure closely to ensure continued stability.

Jan 26, 14:54 CET
Resolved - This incident has been resolved.
Jan 26, 09:49 CET
Investigating - We are currently investigating a technical issue affecting the Phishing Report Button and its associated configuration settings. We understand how critical these tools are for maintaining your organization's security posture and are working quickly to restore full functionality.

Customer Impact
At this time, end-users may find that the Phishing Report Button is not loading within their email clients. Additionally, administrators may be unable to access or modify settings related to this feature within the SoSafe Manager.

Current Status
Our engineering team is actively diagnosing the cause and developing a fix. We are treating this as a high-priority matter to ensure your reporting workflows are back online as soon as possible.

Jan 26, 09:08 CET
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.